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FAQ

If, against expectations, you are missing an answer, you can look at the most frequently asked questions and their answers here.
Hopefully, you will find the answer to your question.

Otherwise, you are welcome to contact us.

Frequently Asked Questions - Reception

Here you will find our most frequently asked questions and answers.
We hope it gives you the answers you are looking for.

What do I do if I arrive outside of opening hours?

Use the night entrance to the left of the main entrance. Follow the signs. You will receive the door code via SMS.

Can reception help with transportation?

Of course we can.

Can I get tourist information at the reception?

Yes, there are various options.

How can I contact the reception at Idrættens Hus?

You can do this at +4543262626 or rec@ihhk.dk.

How can I provide feedback about my stay?

Write to the reception at rec@ihhk.dk

Where can I find prices for accommodation?

You can find it by clicking the book stay button or here.

What are the reception's opening hours?

Monday - Thursday from 7-22
Friday from 7-21
Saturday from 7-19
Sunday from 7-16

Is it possible to store luggage at the reception?

Yes, we have a large storage room. Please ask at the reception.

Is it possible to rent bicycles through the reception?

Yes, we have city bikes available that you can rent through the reception.

Frequently Asked Questions - Conference

Here you will find our most frequently asked questions and answers.
We hope it gives you exactly what you are looking for.

Is it possible to charge your electric car?

Yes, there are 3 different charging station providers distributed around the hotel in the 2500 free parking spaces.

Is it possible to stay overnight in connection with conferences?

Yes, we have 66 rooms and also work closely with nearby hotels if you are a larger group.

Is the hotel handicap-friendly?

Yes, all of our meeting rooms are accessible for wheelchairs and the walkways are wide.

Are different types of Conference Rooms offered?

Yes, we have everything from small, closed group rooms to large halls and open lounge areas. We adapt the Conference Room and setup to your program.

Is it possible to relax during breaks or after a meeting?

You have the option to unwind in one of our lounges around the hotel.

Can we change the break times during the day?

Yes, that is generally possible. We will review your program upon arrival and make adjustments according to your wishes.

Is technical assistance available?

Yes, we always accompany you to the conference room and make sure you are properly connected and that your technical equipment works.

Can the Conference Rooms be used as group rooms?

Yes, as a starting point, all rooms can be used as group rooms, it depends on the size and purpose of the event

Is it possible to book a room without catering?

Yes, you can, but we always recommend our guests to order coffee, tea and water as a minimum.

Is there daylight in all rooms?

Yes, all our conference rooms have natural light.

Frequently Asked Questions - Craftsman Accommodation

Here you will find our most frequently asked questions and answers.
We hope you find the answers you are looking for.

Can I watch sports on TV in the room?

All rooms have Chromecast, so if you have a streaming service that shows it, you can. Otherwise, you are welcome to sit in one of our lounges, where you can watch virtually all sports channels.

Can I have dinner at the hotel?

Yes, you can have dinner in our restaurant, which is open Monday to Thursday.

Can I order a packed lunch?

Yes, as long as you order it at least 24 hours in advance, you can pick up your packed lunch in the breakfast restaurant. Order at the reception.

How early is breakfast served?

Breakfast is served from 6:00 AM Monday to Friday.

Is free parking available for all vehicles?

Yes, whether you arrive in a truck, van, or car, parking is free.

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Did you find what you were looking for?

We hope the FAQ has answered your questions. If you feel confident, you can book your meeting or stay right away. Otherwise, please feel free to contact us.

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